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Return/Repair Authorization Request

o Defective Item Returns

It is the Buyer's responsibility to inspect all merchandise upon receipt. In the unlikely case you have received a defective item, please fill out 'Online Return Request' within the first 3 days after the receipt of merchandise to obtain return authorization number. No returns will be accepted without prior authorization with RA#. No defective claims will be accepted after 3 days have passed from receipt of merchandise. After receipt of your online request, we will notify by e-mail within 24 to 48 hours. Please add 'info@bestnbestfashion.com' to your e-mail address book to communicate. Items damaged by Buyer's mishandling or by Buyer's customer mishandling will not be accepted.
Please include a copy of your original invoice and write down RA# outside of shipping box. Send your package to:

bestnbestfashion.com
RA#


Defective merchandise will be replaced for the same style, or the cost of the merchandise will be issued as store credit (no refunds, no exceptions). Shipping costs are non-refundable.

o Non-Defective Item Returns

If you are not completely satisfied with your merchandise, we may accept some items for return. Please contact us within the first 3 days after the receipt of merchandise to obtain return authorization. No returns will be accepted without prior authorization. No return requests will be accepted after 3 days have passed from receipt of merchandise.
Non-Defective Item returns are subject to a 15% restocking fee (no exceptions). Store credit only (no refunds, no exceptions). Shipping costs are non-refundable.
Sale Item purchases and Private Labeling purchases are final (no exceptions).
Items being returned must be in their original condition. Items that have been worn, sold and returned, damaged by Buyer's mishandling or by Buyer's customer mishandling, or displaying your store tags will not be accepted (no exceptions).
Please include a copy of your original invoice and write down RA# outside of shipping box. Send your package to:

bestnbestfashion.com

* For "defective" RA requests, please state or describe the nature of the defect.

Customer Name Purchase Order No
Order Email Order Date mm/dd/yyyy
Phone
Itemcode Description Quantity Price
$
$
$
Shipping 2nd Day 3 Day Ground Tax $
Other Total $
Return Reason Defective Dissatisfied Repair Other
Return Request Exchange Refund Store Credit Other
Return Description and Customer Comments
Security Code   

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